Life-Time Warranty

Terms and Conditions

Gelatotech is on a mission to connect consumers with the best possible digital device install, support, and repair services, provided by our network of skilled Technicians using the top-quality replacement parts. We offer a Lifetime Guarantee on all parts and labor used for services booked through gelatotech, unless it conflicts with the below items. Please email us at support@gelatotech.com with any questions.

WHAT IS NOT INCLUDED IN THE GUARANTEE:

Using our Warranty

  • If you wish to perform a warranty repair. Customer has to meet at a 3 mile radius from a drop off location.
  • All warranty repairs include a $10 transportation fee or more if outside the Bay Area. Only when customer can’t meet at drop off location.

  • THE GUARANTEE IS VALID EXCLUSIVELY TO THE CUSTOMER WHO PURCHASED THE REPAIR AND WHOSE NAME IS ON THE GUARANTEE/INVOICE. THE GUARANTEE WILL NOT BE TRANSFERABLE IF THE DEVICES OWNERSHIP IS DISTRIBUTED TO ANOTHER INDIVIDUAL OR BUSINESS.